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Terms and Conditions

1. Acceptance of Terms

By accessing and using our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

We provide professional data recovery services including diagnosis, quotation, recovery, and delivery. The scope of services may vary based on your device and issue type.

3. Data Confidentiality

We prioritize the confidentiality of your data. No data will be shared, copied, or used for any purpose beyond recovery and verification without your written consent.

4. No Recovery – No Charge

We follow a strict policy — if data recovery is not possible, you are not charged, except in cases where physical parts or lab time are involved and disclosed upfront.

5. Customer Responsibilities

  • Ensure correct device details are provided
  • Do not tamper with the device once submitted
  • Backup recovered data within 7 days of delivery

6. Limitation of Liability

While we take every possible precaution, we are not liable for additional data loss, hardware failure, or damages during the recovery process due to pre-existing device conditions.

7. Legal Compliance

You confirm that the data being recovered is your own or you have authorization to access it. We reserve the right to deny service if we suspect misuse or unlawful intentions.

8. Policy Changes

We may update these Terms & Conditions periodically. Please refer to this page for the latest version before placing a new recovery request.

If you have any questions about our terms, feel free to contact us.